Short Hour IT Support Specialist

Kaiser Permanente · United States

Kaiser Permanente seeks a Short Hour IT Support Specialist to help maintain and support Systeme.io’s all‑in‑one marketing platform. In this hybrid role, you’ll troubleshoot user issues, manage tickets, and resolve incidents across SaaS tools, networks, and devices. You’ll collaborate with developers and product teams to escalate complex problems, document solutions, and improve processes. Join a culture of innovation and support, contributing to reliable, user‑friendly software for entrepreneurs while growing your technical and customer service skills.