Team Lead-Life and Pension Insurance

Greetings for the Day We are looking for a Team Lead -Life and Pension Insurance for one of our esteemed clients in Nagpur having experience Life and Pension Insurance,Team Management,Team Lead. Experience : 7Years Job Type : Permanent Job Location : Nagpur Work Mode : Onsite Shifts : US shift Week Offs : 5 Days working, 2Days off Key Responsibilities Lead and manage a team handling Life & Pension insurance operations . Manage day-to-day activities related to policy administration, servicing, and transaction processing. Handle processes such as new business, policy servicing, underwriting support, claims, pension administration, and policy changes . Monitor team performance against SLA, productivity, accuracy, and quality targets . Conduct regular performance reviews, coaching, and mentoring of team members. Identify process gaps and implement process improvement and automation initiatives . Ensure compliance with internal policies, regulatory requirements, and client-specific guidelines. Handle escalations and resolve complex operational issues within defined timelines. Prepare and analyze operational reports, MIS, and performance dashboards. Coordinate with clients, internal stakeholders, and offshore/onshore teams. Support transition, migration, and knowledge-transfer activities for new processes. Ensure effective documentation and adherence to standard operating procedures. We are looking for candidates who can join us within 30 days Thanks & Regards,