Program Manager

Key Responsibilities: Strategic Planning & Execution • Collaborate with leadership to define and execute business strategy and OKRs. • Break down complex problems and drive clarity through structured problem solving. • Drive long-term planning, annual goal-setting, and strategic business reviews. Program & Project Management • Own end-to-end program management for high-impact cross-functional initiatives. • Build and maintain project plans, manage timelines, align stakeholders, and ensure accountability. • Identify risks, gaps, and dependencies early and propose mitigation strategies. Operational Excellence • Analyze internal processes to identify bottlenecks and implement improvements. • Design dashboards and frameworks to track business performance and health metrics. • Champion process automation and scalable systems that support business growth. Stakeholder Collaboration • Act as a liaison between internal teams such as product, ops, finance, and marketing. • Prepare communication materials and reporting for internal and external stakeholders. • Support leadership with data, insights, and briefing materials to drive key decisions. Qualifications: • Bachelor’s degree in Business Administration, Operations Management, or a related field. An MBA is preferred. • 3 years of experience in strategy/consulting/ operations management, preferably in the startups, automotive, logistics, or energy sectors. • Proven experience in managing franchisee relationships and multi-site operations. • Strong leadership and team management skills. • Excellent communication, negotiation, and interpersonal skills. • Ability to analyze complex data and develop actionable insights. • Proficiency in using operational management software and tools. Key Competencies: • Strategic Thinking : Ability to develop and implement strategic operational plans. • Operational Excellence: Strong focus on efficiency, quality, and continuous improvement. • Relationship Management: Skilled in building and maintaining strong partnerships. • Problem-Solving: Ability to identify issues and develop effective solutions. • Adaptability: Comfortable working in a fast-paced and dynamic environment. • Data Analytics: Proficiency in SQL & Excel is plus