Customs Brokerage Supervisor

Customs Brokerage Supervisor
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Denver, Colorado$100,000–$120,000 + performance-based bonus + excellent benefitsAre you an experienced U.S. customs brokerage professional ready to lead a team within a global logistics business?We’re recruiting a Customs Brokerage Supervisor to join a growing Denver operation, overseeing an established customs department of eight people. This role requires direct customs brokerage experience, strong technical knowledge of U.S. import clearance and the ability to lead a team delivering accurate, compliant and timely customs entries.You’ll join a global leader in freight forwarding and logistics offering excellent career progression, ongoing professional development and a comprehensive benefits package.The packageSalary of $100,000–$120,000, depending on experiencePerformance-based bonus potential linked to individual and business performanceComprehensive medical, prescription drug, dental and vision insurance401(k) retirement plan with employer matchingEmployee Stock Purchase PlanLife and disability insurancePaid vacation, holidays and sick leavePaid parental leave, subject to eligibilityOngoing training, professional development and educational supportExcellent progression opportunities within a global organizationThe roleYou’ll supervise daily customs brokerage operations, ensuring the team delivers an efficient clearance service while meeting U.S. Customs and Border Protection requirements and customer expectations.This is a hands-on leadership position. You’ll support entry processing, resolve technical brokerage queries, develop your team and maintain strong operational controls as the department grows.Key responsibilities include:Leading daily customs brokerage activity and allocating workloads across the teamOverseeing the preparation, submission and review of customs entries through the Automated Commercial Environment (ACE)Checking tariff classification, customs valuation, country of origin and supporting documentationEnsuring applicable duties, taxes and fees are calculated accuratelyOverseeing compliance with requirements from CBP and relevant Partner Government AgenciesManaging clearance exceptions, customs holds and entry discrepanciesSupporting Importer Security Filing compliance where applicableActing as an escalation point for customers, colleagues and complex brokerage mattersCoaching team members and monitoring entry accuracy, productivity and service standardsMaintaining accurate records and supporting internal compliance reviewsWorking with importers and freight operations teams to resolve issues and keep shipments movingWhat you’ll needProven, hands-on experience working within a U.S. customs brokerage operationPrevious supervisory or team leadership experience in customs brokerageStrong knowledge of U.S. customs regulations and import entry proceduresPractical experience using ACE and customs brokerage softwareA sound understanding of HTS classification, customs valuation, country of origin and duty assessmentExperience handling CBP queries, clearance issues and Partner Government Agency requirementsStrong attention to detail and the confidence to resolve technical customs problemsThe ability to develop people, manage competing priorities and maintain strong customer relationshipsA U.S. Licensed Customs Broker qualification is highly desirableDirect U.S. customs brokerage experience is essential. You must be confident overseeing brokerage activity and providing technical guidance to the team.Why apply?This is an opportunity to take ownership of an established customs brokerage team within a growing Denver office. You’ll have the backing of a global business, the opportunity to influence department performance and excellent prospects for further leadership responsibility. xzbcwsv Apply through LinkedIn or contact Jack Loydd at for a confidential discussion.