Senior Tech Support Engineer: Enterprise Incident Leader

Rippling, Inc. · India

Netwrix is seeking a Senior Technical Support Engineer to lead investigations into complex, high-impact issues and act as a trusted technical advisor to enterprise accounts. You will mentor junior engineers and collaborate with Engineering, R&D, and DevOps to improve product reliability.

This remote-first role aligns with EMEA or APAC hours, with flexibility for time zones as business needs change. Strong coding background, cybersecurity knowledge, and clear communication are essential.