Head of Operations

McNROE Consumer Products Pvt Ltd · India

Strategy & Business Alignment: Develop and execute the overall operational strategy and production plan aligned with Annual Business Plans (ABP) across all channels (GT, MT, E-commerce, Export).

Manufacturing Excellence & Productivity: Lead plant operations to meet production targets, improve Overall Equipment Effectiveness (OEE), drive TQM/TPM, reduce conversion costs, and minimize downtime, rejection, and wastage.

Third-Party Manufacturing (TPU): Identify, qualify, audit, and manage TPU partners based on CBA and business strategy; oversee contract manufacturing to ensure OTIF deliveries, cost optimization, and adherence to quality standards.

Strategic Procurement & Material Management: Drive cost-effective and timely procurement of raw and packaging materials, strategic sourcing, vendor development, and inventory optimization to support production forecasts.

Warehouse & Logistics Management: Formulate and execute effective distribution, transportation, and freight optimization plans across CNF/warehouses nationwide, defining standard SLAs for seamless secondary distribution.

Customer Service & Fill Rate: Ensure high service levels by driving superior fill rates, OTIF (On-Time, In-Full) metrics, and delivery adherence across all sales channels.

Inventory & Working Capital Optimization: Manage safety stock levels and inventory turnover across Raw Materials (RM), Packaging Materials (PM), and Finished Goods (FG) while actively reducing slow-moving and obsolete inventory.

Demand & Supply Chain Planning: Oversee Sales & Operations Planning (S&OP), demand/supply balancing, material requirement planning (MRP), inventory management

and capacity planning across all plants to support continuous growth

Quality, EHS & Statutory Compliance: Maintain 100% adherence to regulatory requirements, GMP, ISO standards, safety guidelines, and regular audits; execute CAPA to minimize customer complaints.

Cost Management & Optimization: Drive systematic reduction across manufacturing costs, logistics costs, procurement costs, inventory carrying costs, warehousing costs, and working capital through strategic sourcing, operational efficiencies, and process improvements

NPL & Cross-Functional Collaboration: Partner with R&D, Marketing, and Commercial teams to drive New Product Launches (NPL), prototype development, and smooth execution of packaging and trial plans.

Team Leadership & Capability Building: Build and lead a high-performance operations team through continuous capability development, cross-functional collaboration, succession planning, and robust performance management.