Service Engineer
Insight Global · Indianapolis, Indiana, United States
FULL TIMEpermanent
Job Description
Title: R&D Service EngineerLocation: Onsite 5 days/week in Indianapolis, IN 46268Duration: Long-term contract - 1 year w/ ongoing extensionsSchedule: Monday - Friday, 8am-5pm or 7am-4pmTargeted Pay Range: $30/hr - $45/hr (based on experience, education, certifications etc.)-Health/vision/dental benefits available
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Must-Haves:Associate's or Bachelor's degree in Biomedical Engineering, Mechanical Engineering, Biotechnology, or related field3+ years of service engineering or technical support experience supporting lab automation or life sciences equipment such as incubators, centrifuges, and automated liquid handlersStrong understanding of biological science and/or chemistry laboratory processesExperience supporting automated laboratory systems (Hamilton, Tecan, Beckman Coulter, custom robotics, etc.)Strong troubleshooting and analytical skills with a hands-on technical approachExperience with preventative maintenance, calibration, and instrument repairUnderstanding of GLP, biosafety, laboratory compliance, and safety standardsExcellent communication and cross-functional collaboration skills with the ability to quickly adopt emerging technologiesPlusses:Experience with integrated lab automation platformsStrong documentation skills including SOP creation and technical manualsTraining and end-user support experienceExperience in research-focused laboratory environments
Job Description:Insight Global is seeking an R&D Service Engineer for a leading agricultural science and biotechnology client. This candidate will serve as a key technical resource supporting research laboratory equipment and automation systems within a fast-paced R&D environment. The ideal candidate will provide hands-on troubleshooting, preventative maintenance, calibration, repair, and user support for biology-based instrumentation including automated liquid handlers, incubators, centrifuges, and integrated automation platforms. They will collaborate closely with scientists, engineers, and equipment vendors to optimize automation workflows, validate new technologies, improve system performance, and ensure compliance with laboratory quality and safety standards. xzbcwsv This role is ideal for a technically driven professional who enjoys solving complex problems, supporting cutting-edge research, and partnering with stakeholders to drive scientific innovation.
Day-to-Day:Provide technical support and maintenance for biology-based laboratory instrumentsTroubleshoot hardware, software, and integration issues within automated lab environmentsPerform preventative maintenance, calibration, and equipment repairsPartner with R&D scientists to optimize automation workflowsSupport equipment validation, installation, commissioning, and user trainingCollaborate with OEM vendors and service partnersAnalyze system performance data and recommend reliability improvementsMaintain service records and contribute to SOPs, technical documentation, and knowledge basesEnsure GLP compliance and adherence to safety and quality standardsSupport laboratory operations through hands-on technical expertise
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Must-Haves:Associate's or Bachelor's degree in Biomedical Engineering, Mechanical Engineering, Biotechnology, or related field3+ years of service engineering or technical support experience supporting lab automation or life sciences equipment such as incubators, centrifuges, and automated liquid handlersStrong understanding of biological science and/or chemistry laboratory processesExperience supporting automated laboratory systems (Hamilton, Tecan, Beckman Coulter, custom robotics, etc.)Strong troubleshooting and analytical skills with a hands-on technical approachExperience with preventative maintenance, calibration, and instrument repairUnderstanding of GLP, biosafety, laboratory compliance, and safety standardsExcellent communication and cross-functional collaboration skills with the ability to quickly adopt emerging technologiesPlusses:Experience with integrated lab automation platformsStrong documentation skills including SOP creation and technical manualsTraining and end-user support experienceExperience in research-focused laboratory environments
Job Description:Insight Global is seeking an R&D Service Engineer for a leading agricultural science and biotechnology client. This candidate will serve as a key technical resource supporting research laboratory equipment and automation systems within a fast-paced R&D environment. The ideal candidate will provide hands-on troubleshooting, preventative maintenance, calibration, repair, and user support for biology-based instrumentation including automated liquid handlers, incubators, centrifuges, and integrated automation platforms. They will collaborate closely with scientists, engineers, and equipment vendors to optimize automation workflows, validate new technologies, improve system performance, and ensure compliance with laboratory quality and safety standards. xzbcwsv This role is ideal for a technically driven professional who enjoys solving complex problems, supporting cutting-edge research, and partnering with stakeholders to drive scientific innovation.
Day-to-Day:Provide technical support and maintenance for biology-based laboratory instrumentsTroubleshoot hardware, software, and integration issues within automated lab environmentsPerform preventative maintenance, calibration, and equipment repairsPartner with R&D scientists to optimize automation workflowsSupport equipment validation, installation, commissioning, and user trainingCollaborate with OEM vendors and service partnersAnalyze system performance data and recommend reliability improvementsMaintain service records and contribute to SOPs, technical documentation, and knowledge basesEnsure GLP compliance and adherence to safety and quality standardsSupport laboratory operations through hands-on technical expertise
Details
| Company | Insight Global |
| Location | Indianapolis, Indiana, United States |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |