SaaS Application Support Engineer - L2 Troubleshooter

iSystems Ltd · , punjab, pakistan, Pakistan

iSystems Ltd. is seeking an Application Support Engineer to provide L2 technical support in a SaaS environment. You will investigate production issues, resolve application and data-related problems, and collaborate with Product and Engineering teams to address root causes.

A strong SQL background and proactive problem-solving approach are essential. The role requires hands-on troubleshooting of APIs, logs, and production systems, plus experience with Postman, Jira, Confluence, and monitoring