Customer Support Specialist - Fully Remote | Upto $35K/yr
Mercor · Mumbai, India
FULL TIME
Job Description
About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Customer Success Engineer (India) Type: Contract Compensation: $25,000–$35,000 Location: Remote Commitment: Substantial overlap with Pacific Time (PT/PST) Role Responsibilities Investigate talent-reported issues end-to-end. Reproduce bugs, identify root causes, and separate UX friction, model edge cases, and system defects. Debug across our AI + SaaS stack using telemetry, logs, network inspection, and database queries to understand production behavior. Triage with sound judgment. Escalate true engineering issues and resolve others via co
Details
| Company | Mercor |
| Location | Mumbai, India |
| Type | FULL TIME |
| Niche | general |