Enterprise Customer Success Manager - Growth & Renewals

Brickstech · India

Brickstech is seeking a Customer Success Manager to own the post-sales journey for enterprise customers in Lahore. You will guide onboarding, drive adoption and retention, and partner with Sales for renewals and expansions. You will build executive relationships with CIOs/CTOs and ensure client success across a portfolio of strategic accounts.

You will coordinate with Delivery, Engineering, Product, and Support to resolve issues and capture Voice of the Customer to inform service offerings.