Senior On-Site Service Specialist-Print Production, Mailroom Services
Senior On-Site Services Specialist
Join our team as a Senior On-Site Services Specialist, where you'll play a key
role in delivering exceptional workplace support and customer service. This
position is ideal for candidates who enjoy a variety of responsibilities,
including print production, mail and shipping services, document management,
hospitality support, and office operations.
What You'll Do
- Operate high-volume print, copy, scanning, and bindery equipment.
- Provide basic troubleshooting, maintenance support, and service coordination
for office equipment.
* Manage incoming and outgoing mail, shipping, receiving, and distribution
services.
* Support meeting and conference room setups and workplace hospitality
services.
* Respond to employee and customer service requests with professionalism and
urgency.
- Maintain supply inventories, service logs, and operational records.
- Deliver completed projects and materials throughout the facility.
- Support reception, file management, and other administrative services as
needed.
* Assist with office moves, light facilities support, and other site operations
activities.
What We're Looking For
- High School Diploma or GED required.
- 1–2 years of experience in print, mailroom, office services, customer
support, hospitality, or a related environment.
- Proficiency with Microsoft Office and general office technology.
- Strong customer service, communication, and problem-solving skills.
- Ability to work independently, manage multiple priorities, and adapt to
changing needs.
* Experience with shipping/receiving, document services, or production print
environments is a plus.
* Ability to lift up to 50 lbs. and perform physical tasks, including standing,
walking, and moving throughout the facility.
Why Join Us?
This is a highly visible role that offers exposure to multiple business
functions, opportunities to build customer relationships, and the chance to make
a direct impact on the daily workplace experience.
The above statements are intended to describe the general nature and level of
work being performed by people assigned to this job. They are not intended to be
an exhaustive list of all responsibilities, skills, efforts or working
conditions associated with a job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at
Ricoh. We are a team of information seekers and customer-obsessed collaborators
who aspire to deliver the services, solutions, and technologies that empower
business success. We are looking for talented, inspired individuals to join us
to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and
technology, creates outstanding customer experiences, and delivers innovation
for businesses worldwide. We empower digital workplaces by enabling individuals
to work smarter from any location and harness the power of information—how it is
collected, stored, managed, and shared—to unlock the potential in every
organization. We deliver services and technologies that inspire our customers’
success and guide them toward a better and more sustainable future. If you are
seeking a purpose-driven and passionate team, come create with us, and help
drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
* Choose from a broad selection of medical, dental, life, and disability
insurance options.
* Contribute to your financial security with Retirement Savings Plan (401K),
Health Savings Account (HSA), and Flexible Spending Account (FSA)
investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing
personal and professional development.
