Insurance billing specialist

Southeast Missouri Behavioral Health · United States

Job Description:

Job Title: Insurance Billing Specialist
Location: St. Louis, MO
Department: Client Access
Company: Burrell Behavioral Health
Employment Type: Full-time

Job Summary:
Are you an organized, detail-oriented professional who enjoys solving problems and making a meaningful impact behind the scenes? Burrell Behavioral Health is seeking an Insurance Billing Specialist to join our compassionate, collaborative team. In this role, you'll enjoy opportunities to build specialized billing expertise, work with industry professionals, contribute to the financial success of behavioral health services, develop strong relationships with insurance providers, and help ensure individuals receive access to the care they need. We are looking for someone with exceptional attention to detail, strong communication skills, analytical thinking, and a commitment to accuracy and customer service.

As an Insurance Billing Specialist, you will manage insurance billing processes, submit and monitor claims, resolve denied or unpaid claims, maintain accurate billing records, and support revenue cycle operations. This position plays a vital role in ensuring claims are processed efficiently and accurately, helping our organization continue its mission of improving lives and strengthening communities through behavioral health services.

This position offers
Employee Assistance Program 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement Company paid for work functions requiring travel
Employee Discounts Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:
Create, review, and submit private insurance claims accurately and within established billing timelines
Audit claims documentation to verify appropriate diagnoses, coding, and charge accuracy prior to submission
Monitor claim processing, reimbursements, denials, authorizations, and payment timelines while maintaining detailed records
Investigate and resolve unpaid or denied claims, including preparing and submitting appeals within required deadlines
Communicate claim and appeal statuses with program staff and stakeholders to support continuity of operations
Prepare and distribute reports related to accounts receivable, claim activity, reimbursements, and billing performance
Assist with monitoring receivable accounts and provide recommendations regarding collections, write-offs, and reimbursements
Support enhancements to billing systems and client demographic databases to improve efficiency and accuracy
Collaborate with leadership and complete additional duties as assigned

Education, Experience, and/or Credential Qualifications:
High school diploma required; coursework in typing and business practices preferred
Minimum of three (3) years of bookkeeping experience required
Minimum of two (2) years of insurance billing experience required
Knowledge of medical billing and collection practices
Basic knowledge of medical coding and third-party payer procedures
Strong communication and customer service skills
Excellent 10-key and alphanumeric data entry skills with strong attention to detail
Proficiency with word processing, spreadsheet, database, and web-based applications

Additional Qualifications:
Current driver's license, acceptable driving record, and current auto insurance required
Successful completion of background screening, including criminal record, driving record, abuse/neglect, and fingerprint checks

Physical Requirements
Perform sedentary work involving exertion of up to 10 pounds of force occasionally and negligible force frequently to move objects
Use hands, fingers, and arms repetitively for typing, data entry, and writing throughout the workday
Remain seated for extended periods while performing job duties
Walk or stand occasionally as needed during the workday

Keywords: Insurance Billing, Medical Billing, Claims Processing, Revenue Cycle Management, Accounts Receivable, Medical Coding, Insurance Appeals, Healthcare Administration, Billing Specialist, Behavioral Health Careers

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.