Digital sales head - b2b business

IIFL Capital Services Limited · Mumbai, India

IIFL Capital Services Ltd. is looking for a results-driven #Digital Sales Head to drive partner acquisition and revenue growth through digital channels. The role involves generating qualified leads, managing the end-to-end digital sales funnel, engaging with prospective clients virtually, and working closely with marketing and business teams to convert opportunities into long-term business relationships.

The ideal candidate should possess strong consultative selling skills, experience in digital sales, CRM management, and a proven track record of achieving sales targets in a B2 B environment. Should have experience leveraging digital channels to generate and convert leads. They are comfortable engaging with senior stakeholders, managing a structured sales pipeline, and using CRM and sales automation tools to consistently deliver revenue growth while providing an exceptional customer experience.

Key Responsibilities

Business Development & Sales

· Drive new partner acquisition through digital channels.

· Generate and qualify inbound and outbound B2 B leads.

· Conduct virtual sales meetings, product demonstrations, and presentations.

· Manage the complete sales cycle from prospecting to deal closure.

· Build and maintain a healthy sales pipeline to consistently achieve revenue targets.

· Develop customized solutions based on client business requirements.

Lead Management

· Engage with marketing-generated leads and improve lead conversion.

· Prospect through Linked In, email campaigns, webinars, referrals, and digital outreach.

· Track customer interactions using CRM systems.

· Follow structured lead nurturing and follow-up processes.

Client Relationship Management

· Build strong relationships with key decision-makers.

· Understand customer pain points and recommend suitable solutions.

· Ensure high customer satisfaction throughout the sales journey.

· Collaborate with Customer Success teams for seamless onboarding.

Sales Operations

· Maintain accurate sales forecasts and pipeline reports.

· Monitor key sales metrics including conversion rates, win rates, and sales cycle.

· Prepare weekly and monthly MIS reports.

· Ensure CRM hygiene and timely updates.

Cross-functional Collaboration

· Partner with Marketing to optimize lead generation campaigns.

· Work with Product teams to communicate customer feedback.

· Coordinate with Operations for smooth execution and onboarding.

Required Qualifications

· Graduate or MBA from a reputed institution preferred.

Experience

· 12–18 years of experience in B2 B sales, with significant exposure to digital or inside sales. Experience selling technology, financial products, Saa S, or enterprise solutions is preferred.