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Customer Support Executive

JMD Technologies Inc. · Rajasthan, India

FULL TIMEpermanent

Job Description

Hiring: Customer Support Specialist - Thai Language Jaipur 10-11 LPA Location: Jaipur Experience: 6 Months - 1 Year (Customer Support/BPO) Salary: 10-11 LPA Work Mode: Work From Office / Work From Home (as per business requirement) Working Days: 5.5 Days a Week We are looking for Thai-speaking Customer Support Specialists who are passionate about delivering exceptional customer service and providing support to international customers. Key Responsibilities: Handle customer queries via Voice, Email, and Chat . Resolve customer issues while ensuring a high level of customer satisfaction. Document customer interactions accurately in the CRM system. Meet performance metrics such as AHT, FCR, and CSAT . Escalate complex issues to the appropriate internal teams when required. Required Skills: C1

Details

CompanyJMD Technologies Inc.
LocationRajasthan, India
TypeFULL TIME
Nichegeneral
Experiencepermanent

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