Customer support specialist
Artech Infosystem Private Limited · Hyderabad, India
Job Description
Customer Service Representative (Chat Support) | 0–2 Years
Walk-In Drive – Noida & Hyderabad
Position: Customer Service Representative (Chat Support)
Experience: 0–2 Years
Work Location: Noida | Gurugram | Hyderabad
Shift: Night Shift
Work Mode: 100% Work from Office
Share your resume: Tejpal.rawat@ at (Ankit Kumar)
Walk-In Details
Dates: 12th July – 24th July (Including Saturday & Sunday)
Time: 10:00 AM – 3:00 PM
Noida Venue: Artech Infosystems, Tower No.5, 5th Floor, Candor Techspace, Sector 62, Noida
Hyderabad Venue: Artech Infosystems, DLF, VC Silicon Towers, 3rd Floor, Kondapur, Hyderabad –
IMPPORTANT: Please mention Tejpal Rawat / Ankit Kumar at the top of your resume before attending the interview.
Eligibility
✅ Graduates Only – BA, B. Com, B. Sc, MBA
✅ Freshers and candidates with up to 2 years of experience can apply
✅ Strong written English communication skills
✅ Good typing speed and accuracy
❌ B. Tech, M. Tech, MCA, and BCA candidates are not eligible
Key Responsibilities
Provide customer support through chat platforms Resolve customer queries efficiently and professionally Maintain quality and customer satisfaction metrics (CSAT/NPS) Document customer interactions accurately Handle multiple chat conversations simultaneouslyPreferred Skills
Chat Support / Customer Service experience Exposure to Healthcare, Insurance, or Managed Care domains Familiarity with CRM and chat tools Excellent typing speed and multitasking abilitiesJob Highlights
✔ Attractive Salary (Based on Experience)
✔ Two-Way Cab Facility
✔ 1 Month Client Training
✔ Night Shift Opportunity
✔ Career Growth in Customer Support Operations
Complete a 60-second Typing Test on Typing before attending the interview.
Details
| Company | Artech Infosystem Private Limited |
| Location | Hyderabad, India |
| Type | FULL TIME |
| Niche | general |
| Experience | permanent |