AI-Driven Claims Complaints Team Lead

Zego in the UK is hiring a Team Leader for Claims Complaints to oversee a team of case handlers, balancing hands-on work with people leadership. You'll ensure investigations are thorough, complaints resolved fairly, and aligned with DISP and Consumer Duty.You will report to the Complaints Manager, collaborate with the Customer Support & FOS Team Leader, and drive KPI improvements while embracing AI-first ways of working in a fast-paced, growth-focused environment. #J-18808-Ljbffr