Pharmacy Technician - Patient Support & Data Entry

Job Summary: Detail-oriented Pharmacy Technician with experience performing accurate data entry, patient registration, and pharmacy system navigation in a regulated healthcare environment. Skilled in resolving third-party insurance rejections, processing prescription-related information, and assisting customers in high-volume settings. Recognized for strong attention to detail, regulatory compliance, and exceptional customer service while supporting efficient pharmacy operations and positive patient outcomes. No pharmacy technician license is required to start, and the role provides support and opportunities to help candidates obtain their pharmacy technician certification/licensure. Job Responsibilities:- Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions. - Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed. - Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements. Makes telephone calls to insurers and others to obtain information, gain override...