Program manager / general manager

Key Responsibilities:

Own the overall programme vision for One Pension One Portal (OPOP), cross-team coordination & stakeholder alignment across all workstreams (Do PPW, Meit Y/Ne GD, implementation agency & allied bodies such as CPAO, Do E & disbursing banks). Drive strategic decision-making, manage budgets, timelines & risks at the programme level, ensuring alignment between Do PPW's business objectives & platform delivery. Chair/participate in Joint Steering Committee & governance forums, and represent the programme in reviews with Do PPW, Meit Y & NITI Aayog. Oversee phased delivery across Phase 1 (Base Platform), Phase 2 (Service Integrations), Phase 3 (Inter Ministry Integration) & Phase 4 (O& M). Ensure adherence to DPDP Act 2023, WCAG 2.1 AA & GIGW 3.0 requirements at the programme governance level. Manage vendor/agency performance, SLAs, escalations & contractual milestones for the engaged System Integrator. Provide periodic progress, financial & risk reporting to Ne GD & Do PPW leadership.

Required Skills and Qualifications:

Bachelor's/Master's degree in Engineering, Computer Science, Management or related field. 15+ years of experience in managing large-scale, multi-stakeholder Government/PSU IT programmes, preferably citizen-centric digital platforms. Demonstrated experience in programme governance, budget ownership & vendor management for projects of comparable scale. Strong understanding of e-Governance frameworks, Digital India initiatives & public digital infrastructure. Excellent stakeholder management, communication & leadership skills; ability to work with Central Government Departments. Familiarity with Agile/Waterfall delivery models, SLA-based contracts & QCBS-based procurement. Certifications (desirable): PMP / Pg MP / Prince2 or equivalent programme management certification.