Event Sales Manager

As Event Sales Manager for Zuma & Etaru, you will be responsible for booking, planning, and executing private events across both brands while driving revenue, maintaining strong client relationships, and ensuring exceptional guest experiences. This role requires a seasoned professional with proven experience managing event sales in fast-paced, seasonal markets. The Event Sales Manager will oversee the full event lifecycle, from lead generation and client consultation through execution and final billing, while working closely with culinary, operations, and leadership teams across both concepts.**Please note that this position is 100% onsite based in our office in downdown Miami.

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Zuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. Our global collection includes four venues across North America's most iconic cities: Miami, New York, Las Vegas, and Boston. Our venues are icons in each of their hospitality landscapes, demonstrating our commitment to excellence and to elevating our guest experiences. Zuma in proud to be part of the Azumi collection.
Life at ZumaAt Zuma, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:Honor the Mastery - we celebrate every detail, always striving for perfection – putting pride in everything we doDo Unto Others - we support each other to be at our best, treating every team member and guest with warmth and opennessEmbrace the Energy - we bring passion and positivity to everything we do
Main DutiesYour key responsibilities will include:Book, manage, and execute events across Zuma & Etaru, ensuring accuracy in all event detailsDrive event sales through proactive selling, showing, and closing techniquesDevelop and implement floor plans for events, ensuring optimal layout and flowPrint and prepare menus, ensuring they meet guest requirements and standardsAttend meetings with chefs, operations leaders, and clients to discuss event details and requirementsProvide on-site support during events, addressing any issues or concerns that ariseClose out billing for events, ensuring all financial aspects are handled accurately and efficientlyConduct outreach activities to generate new leads and build relationships with potential clientsManage a high volume of inbound leads, maintaining a professional and timely response to all inquiriesMaintain a comprehensive understanding of Zuma & Etaru's offerings to effectively sell and promote the venue
What We Look ForOur ideal candidate embodies our values and the following:Minimum 3-4 years of experience in restaurants, hotels, or luxury hospitalityDemonstrated success managing events across multiple venues or brandsExperience working in seasonal or destination markets strongly preferredProven ability to proactively build and manage a sales pipeline, not only rely on inbound inquiriesStrong organizational and time-management skills, with the ability to prioritize multiple deadlinesProficiency in event management and CRM softwareProfessional presence with exceptional client service and relationship-building skillsExcellent communication skills, both verbal and written, to effectively interact with team members and stakeholdersAbility to work flexible hours, including evenings, weekends, and holidays, as required
BenefitsWe offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.As part of our team, you’ll enjoy:World-Class training, designed to inspire and educateGlobal opportunities, experience hospitality around the globe with our five incredible brandsHealth Benefits: Comprehensive Medical, Dental, and Vision insurance to ensure your well-being401(k) Retirement Plan, supporting your long-term financial well-being and future goalsFamily Meals are shared dailyRewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognitionStaff discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to InclusivityWe are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.
Ready to create some magic? xzbcwsv Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.