Business Development Officer

truenorthpk · India

True North is an ISO-certified Project Management and Facility Management company delivering integrated solutions to developers, mall operators, corporate clients, retail chains, and institutional buyers across Pakistan. Our certifications - ISO 9001 (Quality), ISO 14001 (Environment), and ISO 45001 (Occupational Health & Safety) - reflect the discipline and accountability we bring to every project.

We are scaling our footprint, and we are looking for a Business Development Officer to help convert that opportunity into signed, profitable contracts.

About the Role

The Business Development Officer is the front-line driver of True North's revenue growth. This role owns the full sales cycle - prospecting, qualifying, presenting, proposing, negotiating, and closing. Working closely with leadership, operations, and finance, you will convert True North's PM and FM capabilities into commercial wins while building durable relationships with decision-makers across the country. Based in Lahore and reporting to the Head of Business Development / CEO, this is an on-site role with frequent travel across Pakistan.

Key Responsibilities

Lead Generation & Prospecting

• Build and maintain a target account list across developers, mall operators, corporate offices, retail chains, hospitals, educational institutions, and industrial estates.
• Generate leads through cold outreach, networking, referrals, industry events, tender portals, and digital channels.
• Qualify inbound enquiries against scope, budget, timeline, and decision-maker access.

Client Engagement & Presentations

• Conduct discovery meetings with prospective clients to understand requirements and pain points.
• Deliver capability presentations that articulate True North's PM and FM value proposition with clarity and credibility.
• Maintain a regular cadence of touchpoints across the pipeline - site visits, follow-ups, and relationship-building meetings.

Proposal Development & Bidding

• Partner with operations, technical, and finance teams to scope opportunities accurately.
• Prepare proposals, RFP responses, and commercial offers - including fixed-fee, retainer, and revenue-share models - tailored to each client's context.
• Ensure all proposals reflect True North's quality, safety, and compliance standards under ISO 9001, 14001, and 45001.
• Maintain an accurate, up-to-date opportunity pipeline with stage, value, probability, and next action for every account.
• Submit weekly forecasts and activity reports to leadership.
• Keep CRM records clean and current - contacts, meeting notes, documents, and correspondence.

Negotiation & Closing

• Lead commercial negotiations with prospects, coordinating internally on pricing, scope, and terms.
• Work with finance and legal on contract drafting, SLA definition, and execution.
• Hand over signed accounts cleanly to operations with full context for delivery teams.

Account Growth & Retention

• Maintain warm relationships with existing clients to surface upsell and cross-sell opportunities.
• Coordinate with operations and account management teams on client satisfaction, renewals, and expansion.

Market Intelligence & Brand Representation

• Track competitor activity, prevailing market rates, and emerging tenders.
• Represent True North at industry events, exhibitions, and networking forums.
• Contribute insights to leadership for positioning, pricing, and service-line development.
• Support marketing on case studies, capability statements, and campaign content.

About You

• Bachelor's degree in Business Administration, Marketing, Engineering, or a related field.
• 3–5 years of B2B business development or corporate sales experience.
• Demonstrable track record of meeting or exceeding revenue targets.
• Strong proposal-writing, commercial drafting, and presentation skills.
• Proficiency with CRM tools and MS Office (Excel, PowerPoint, Word); basic financial modelling for proposals is a plus.
• Excellent verbal and written communication in English and Urdu.
• Valid driving licence and willingness to travel across Pakistan.
• MBA, existing relationships with developers or mall operators, and familiarity with ISO-certified environments are a distinct advantage.
• Commercial acumen
• Client-first communication
• Resilience and follow-through
• Team collaboration

What We Offer

• Competitive salary commensurate with experience, plus performance incentives.
• Direct exposure to a diverse portfolio of PM and FM clients across commercial, retail, residential, and institutional sectors.
• The opportunity to shape True North's growth story at a pivotal stage of the company's expansion.
• Professional development support, including training and leadership exposure.
• A high-performance, collaborative environment where results are recognised and rewarded.

How to apply

Send your CV and a short cover note to info @truenorthpk.com with the subject line "BDO - [Your Name]" . Shortlisted candidates will be contacted for an initial interview.

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted for interview.

True North is an equal opportunity employer. We welcome applications from qualified candidates regardless of gender, religion, or background.