Retail Communications Specialist

Trulieve · Remote, United States

Join Trulieve – Where Passion Meets Purpose

If youre interested in being part of one of the nations fastest-growing industries, Trulieve may be the perfect place for you. S. organizations based on employee satisfaction, financial strength, and sustainability transparency. Trulieve was one of only two cannabis companies to receive this distinction.
If you have passion for helping others and want to make a meaningful impact through your work, this may be the role for you. Our plants are hand-grown in carefully controlled environments designed to minimize unwanted chemicals and pests, keeping the cultivation process as natural as possible every step of the way. Remote Work Available:

Yes
Job Title:

Retail Communications Specialist
Department:

Retail Solutions
Reports To:

Retail Communications Supervisor
The Retail Communications Specialist is responsible for developing and delivering clear, consistent, and strategic communications to retail stores nationwide. This includes supporting operational procedures, systems, and business processes in collaboration with cross-functional teams.
Collaborate with Retail Field Operations Managers to develop and distribute key retail communications.
Manage and maintain internal communication platforms such as The Joint and Retail SharePoint sites.
Ensure clarity and accessibility of resource materials using Zendesk Resource Management.
Support business partners in developing, documenting, and enhancing SOPs to drive operational efficiency and consistency.
Facilitate communication and collaboration between departments to improve operational workflows.
Conduct field visits as needed to support operations and reinforce process knowledge.
Provide recommendations to the Retail Communications Supervisor to improve operations and support growth initiatives.
Partner with Retail Field Operations and Field Training teams on product and process initiatives.
Manage special projects and responsibilities as assigned.
Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel).
Experience in retail operations or customer service is a plus.
Deep understanding of all retail and retail support roles.
Strong skills in process improvement, documentation, attention to detail, time management, and organization.
Effective communication skills in conversational English; ability to operate electronic equipment and follow safety procedures.
Must be able to pass a level 1 and level 2 background check.
Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
Occasionally required to move/traverse throughout entire facility, including tight spaces.
products, packaging, tools, office machinery): push/pull objects up to 50lbs; position self and/or objects at floor level (e.g., Must have visual and auditory acuity with or without aids to perform all functions of the position.
45+ hours weekly with flexible hours depending on business needs. Must be available to work occasional evenings, weekends, and holidays. Travel 10%-20% of work schedule.
Please apply directly through our official careers site or authorized recruitment channels. Using third-party application services may create issues with your applicant profile and lead to processing delays.
Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.