Key Account Manager

AQM Technologies · India

Role: Key Account Manager – IT Services

Location: Ghatkopar, Mumbai

Experience: 8+ Years

Employment Type: Full-Time

Market: Domestic – India

About AQM Technologies

AQM Technologies is a leading provider of Quality Engineering, Software Testing, Digital Engineering and Digital Transformation services . We work with enterprises to deliver scalable and business-focused technology solutions.

Role Overview

We are looking for an experienced Key Account Manager with a strong background in IT Services sales and strategic account management .

The candidate will be responsible for managing and growing key enterprise accounts, developing strong client relationships, identifying new business opportunities, and driving revenue growth through account farming, cross-selling, up-selling, and expansion of existing engagements .

The ideal candidate should have a strong understanding of IT Services and the ability to engage with senior technology and business stakeholders.

Key Responsibilities

Account Management & Growth

• Own and manage strategic customer accounts and build long-term relationships.
• Develop and execute account plans focused on revenue growth, retention, and account expansion .
• Identify opportunities to expand existing engagements into new projects, business units, applications, and functions.
• Drive cross-sell, up-sell, renewals, extensions, and additional project opportunities .
• Increase AQM's wallet share within strategic accounts.
• Understand customer priorities, technology initiatives, budgets, and upcoming requirements.

Client & CXO Engagement

• Build strong relationships with CIOs, CTOs, CISOs, Technology Heads, Engineering Heads, and Digital leaders .
• Conduct regular client meetings, account reviews, and business discussions.
• Understand client challenges and position relevant AQM technology services and solutions.
• Establish AQM as a trusted technology partner within key accounts.

IT Services Sales

• Identify and develop opportunities across Digital Engineering, DevOps / DevSecOps, Quality Engineering, and Digital Transformation .
• Work closely with Pre-Sales, Delivery, and Solution teams to develop relevant solutions and proposals.
• Lead RFP/RFI responses, presentations, commercial discussions, negotiations, and closures.
• Manage opportunities through the complete sales cycle.

Business Development

• Identify new opportunities and new stakeholders within existing accounts.
• Generate referrals and leverage existing relationships to open new accounts where required.
• Maintain a healthy pipeline and achieve assigned revenue targets.
• Track market and customer trends to identify potential business opportunities.

Requirements

• 8+ years of experience in IT Services Sales / Key Account Management / Enterprise Sales .
• Mandatory: Experience working with an IT Services / Technology Services company .
• Proven experience in farming and growing existing enterprise accounts .
• Strong track record in cross-selling, up-selling, account expansion, renewals, and additional project closures .
• Experience selling IT Services , preferably including Digital Engineering,Quality Engineering, or Digital Transformation.
• Strong enterprise account management and CXO-level relationship management experience.
• Experience managing BFSI accounts will be preferred .
• Strong communication, negotiation, presentation, and consultative selling skills.
• Ability to work effectively with Sales, Pre-Sales, Delivery, and Solution teams.