IT/OT Specialist

Job Title: IT/OT Specialist
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Work Location: Raleigh, NCDuration: 12 monthsPay: $43/hr. on W2
Job Description:Must-Have Systems, Software, or Experience:We are looking for an entry-level to early-career IT/OT professional with some hands-on IT support experience. We are NOT looking for a senior-level resource. The ideal candidate should have a good technical foundation, willingness to learn, and be comfortable working in a corporate/industrial IT environment.Preferred skills and experience include:• Windows and general end-user IT support/troubleshooting• Laptop, desktop, monitors, docking stations, and peripheral support• Basic networking knowledge, including LAN/Wi-Fi, IP addressing, switches, and cabling• Microsoft 365 and Microsoft Teams• Hardware deployment, inventory, and IT asset management• Basic understanding of IT/OT environments or a strong interest in developing OT knowledge• ServiceNow exposure would be beneficial but is not required• Interest in learning IT demand management, including infrastructure and application demands, requirements gathering, business requests, documentation, approvals, and coordination with different IT teams• Ability to support projects and coordinate activities with vendors, infrastructure, network, application, and business teams• Good communication, organization, and documentation skillsThe person will receive guidance and training on our internal processes, including ServiceNow, IT/OT processes, and infrastructure/application demand management. xzbcwsv We are primarily looking for someone who is hands-on, technically curious, organized, willing to learn, and interested in growing into a broader IT/OT and IT Service Delivery role.