Sage intacct application support consultant

Finance Application Support Consultant with strong Sage Intacct

Location: Hitech City, Hyderabad

Experience: 10+ Years

Work Mode: Hybrid – 3 Days Onsite / 2 Days WFH

Shift: UK Hours – 1 PM to 10 PM

Key Responsibilities

Provide L1/L2 application support and troubleshoot finance application issues. Perform incident triage, root-cause analysis, and escalation management. Administer and support Sage Intacct, including GL, AP/AR, reporting, users, and integrations. Support applications such as Coupa, SAP Concur, and Yooz. Analyze system logs, API errors, integrations, and data issues. Manage vendor support cases and coordinate troubleshooting activities. Handle user access, provisioning, deprovisioning, and audit requirements. Support UAT, regression testing, releases, and post-production validation. Prepare technical documentation, user guides, and knowledge-base articles. Identify recurring issues and recommend permanent solutions.

Required Skills

10+ years of experience in Finance/ERP Application Support. Strong hands-on Sage Intacct Administration experience. Proven troubleshooting and escalation handling experience. Experience with finance applications such as Coupa, SAP Concur, or Yooz. Understanding of APIs, integrations, logs, and error analysis. Experience with Service Now, Jira Service Management, or similar ITSM tools. Knowledge of SSO, MFA, and access management. Strong communication and stakeholder-management skills.