Vice President of Retail Operations
Upraisal People Productivity Performance - Best executive search firm · India
FULL TIME
Job Description
Hiring | VP – Retail Operations
Location: Mumbai
Experience: 12–15 Years
CTC: ₹40–80 LPA
Industry: Leading Luxury Retail Brand
Reporting to: COO
About the Role
Lead multi-store retail operations and sales performance across a defined region, driving revenue, profitability, customer experience and operational standards.
Key Responsibilities
- Own sales, revenue, margin, NPS and operational KPIs across multiple stores.
- Lead and coach Area Managers and Store Managers to achieve targets.
- Drive store productivity, conversion, customer exerience and turnaround plans .
- Ensure SOP, audit, inventory and operational compliance across stores.
- Lead new store openings and post-launch performance .
- Manage franchise and company-operated store standards .
- Drive customer retention and loyalty initiatives.
- Partner with the COO on regional growth and operational strategy .
Ideal Profile
- 12–15 years in retail operations, including 4+ years managing multiple stores / Area Managers .
- Strong experience in multi-store retail sales and operations .
- Experience in luxury, premium, fashion or consumer retail preferred.
- Exposure to franchise and company-operated retail formats preferred.
- Strong understanding of store P&L, sales KPIs, inventory and customer experience .
- Proven people leadership and coaching capability.
- Willingness to undertake extensive travel across stores .
Interested candidates can apply with their updated profile on ashrita@upraisal.net
#Hiring #RetailOperations #RetailLeadership #SalesLeadership #LuxuryRetail #RetailJobs #MumbaiJobs #OperationsLeadership
Details
| Company | Upraisal People Productivity Performance - Best executive search firm |
| Location | India |
| Type | FULL TIME |
| Niche | general |