MSP Admin (Program Operations Specialist)

Role: MSP Admin The MSP Admin is responsible for providing end-to-end backend operational support within the Vendor Management System (VMS) for contingent workforce management. The role ensures smooth execution of pre-boarding and post-onboarding activities while maintaining data accuracy, compliance, and timely processing across the worker lifecycle. Key Responsibilities: ● Manage requisition creation, updates, and closures in the VMS on behalf of hiring managers ● Support pre-boarding activities including interview scheduling, work order creation, onboarding documentation, and background check coordination ● Handle end-to-end worker lifecycle activities such as onboarding, contract extensions, manager changes, cost center updates, and offboarding ● Manage timesheet submissions, expense approvals, and invoice validations within the VMS ● Ensure accuracy and completeness of VMS data, maintaining proper documentation and compliance records ● Coordinate with suppliers to ensure timely submissions, documentation, and timecard entries ● Perform mailbox management and respond to queries from vendors and internal stakeholders ● Generate and maintain basic operational reports, including tracking of onboarded and offboarded workers ● Support the program team with onboarding activities including new hires and supplier transitions Work Experience: ● 2-3 years of experience in MSP operations. ● Strong MSP OPS experience including onboarding, offboarding and timesheet with understanding of VMS in detail. ● Excellent stakeholder management skills. ● Ability to handle multiple clients. Knowledge, Skills, and Abilities ● Experience working with Vendor Management Systems (VMS) ● Strong proficiency in Google Suite, especially advanced Excel skills (data tracking, reporting, and analysis) ● Good understanding of contingent workforce processes and lifecycle management ● Strong attention to detail with a focus on data accuracy and compliance ● Excellent organizational and time management skills ● Strong communication and coordination skills with vendors and internal stakeholders ● Ability to manage multiple tasks in a fast-paced environment ● Ability to work independently while adhering to program guidelines