Deputy Manager - Operation & Reporting

Sui Southern Gas Company Limited · Karachi, Karachi District; Sindh, Pakistan

MCS with at least 2 years of relevant experience

or

BSCS / BCS with at least 4 years of relevant experience.

Responsibilities:

• Design, develop, and maintain comprehensive reports based on Oracle Customer Care & Billing using SQL and reporting tools.
• Write and optimize complex SQL and PL/SQL scripts for data extraction, transformation, and analysis.
• Develop advanced reports using Crystal Reports and Jasper soft Studio.
• Create ad-hoc reports to support various business needs.
• Deliver timely and accurate data extracts to user departments, government bodies, and audits.
• Utilize Oracle Warehouse Builder for ETL workflows and data transformation.
• Build and deploy data structures and dashboards using IBM Cognos, BI Publisher, and Oracle Warehouse Builder.
• Ensure data integrity and consistency across all reporting platforms.
• Monthly financial reconciliation of subsidiary with GL.
• Workforce field management by measure their performance.
• Design business processes and workflows, collaborating closely with business teams.
• Lead solution design efforts, validating and suggesting options to meet business requirements.
• Possess strong domain knowledge in CC&B business functions including meter reading, billing, payment processing, collections, and field services.
• Demonstrate hands-on experience with ETL and data warehouse architecture and design.
• Payment reconciliation with treasury function in comparison to all stake holders.
• Assist in the day-to-day operations of the IT department while ensuring smooth workflow and timely completion of tasks.
• Provide inputs regarding potential opportunities to achieve operational improvement with a view to enhance efficiency.
• Assist in the implementation of relevant improvement actions.
• Assist in coordination with various teams to facilitate operational processes and resolve operational issues.
• Provide necessary support in generation and maintenance of IT reports, dashboards, and performance metrics to facilitate decision making.
• Participate in the maintenance of accurate and up-to-date documentation of operational procedures, processes, and reporting methodologies.
• Organize and manage documentation repositories for easy accessibility.
• Assist in preparing reports and presentations for internal and external stakeholders.
• Assist in project management activities as directed by the Deputy Lead Manager Operations and Reporting.
• Provide support to end-users on basic IT-related issues and elevate complex issues to appropriate teams.
• The individual shall ensure compliance to the Enterprise Risk Management Framework enforced in the Company while performing job responsibilities in accordance with his assigned role.
• The individual shall ensure compliance to the Business Principles and Ethics Policy / Code of Conduct.
• Undertake any other task assigned by the supervisor.

Copyright (c) 2018-2026 Sui Southern Gas Company Limited. All Rights Reserved.