Senior Project Manager

International Paper · United States

Position Title: Senior Project Manager Pay Rate: $75,800 - $101,000

PL10 (USCORE)

• Directly manages complex customer projects and serves as a primary point of contact for customer decision-makers to develop solutions, resolve issues, and support account management in partnership with Sales.
• Creates order specifications, material plans, bills of materials, sales orders, invoices, and maintains accurate project documentation.
• Coordinates customer production requirements, inventory management, inbound product flow, shipping, and order execution timelines. Leads pre-production meetings and ensures all necessary approvals are obtained.
• Collaborates with vendors, suppliers, and contractors to secure materials and coordinate production, shipping, receiving, and delivery schedules.
• Partners with Sales, Design, Manufacturing, Logistics, and other stakeholders to define project scope, resolve issues, and recommend order modifications.
• Resolves customer concerns and complaints, manages account reconciliations, and performs estimating functions, including outsourced materials and freight quotations.
• Negotiates pricing, delivery terms, existing business opportunities, and RFQ activities for new business. Develops quotations and pricing recommendations using purchasing history, cost analysis, and profitability tools.
• Validates sales contracts and purchase orders, ensuring agreements are accurate and properly managed.
• Applies advanced project management principles and established systems to successfully execute projects and drive process improvements.
• Exercises a high level of decision-making authority to resolve issues and improve operational processes.
• Participates in post-project cost analysis reviews and implements identified improvement opportunities.
• May lead or participate in First Article Checks and Press Checks to verify products meet specifications.
• May provide coordination and guidance to Project Managers and other team members.
• Thrives in a fast-paced environment requiring strong collaboration, communication, organization, attention to detail, accuracy, prioritization, and the ability to manage multiple projects simultaneously.
• Works independently while effectively influencing and directing cross-functional teams to achieve project goals.
• Operates effectively within established systems, processes, and procedures.

• Associate’s or BA/BS preferred; commensurate work experience in customer service, inside sales, project management, or other order management roles.
• Six+ years’ work experience in customer service, business-to-business inside sales, order management, purchasing, or manufacturing planning.
• Strong corrugated and printing industry knowledge; well-developed understanding of equipment capabilities and how orders can most effectively flow through the facility. Broad knowledge of company procedures, products, and services.
• This position requires a high level of organizational and communication skills, including exemplary interpersonal savvy, negotiation, innovation, and command skills.
• Must demonstrate the ability to effectively delegate and lead others.
• Accuracy, thoroughness, attention to detail, timeliness/responsive, reliability, patience, listening skills, and creative problem solving are crucial.
• Must possess a disposition that thrives on a deep understanding of the details and ensures their execution.
• Must demonstrate a proven track record of accurate data entry; well-developed skills in Excel, Word and PowerPoint; SAP a plus; uses industry- and customer-specific computer systems.