VP Customer Success - Fintech SAAS - CTC upto 1.2 Crs

Responsibilities Lead, mentor and scale a high-performing team of Account Managers and Customer Success Sales professionals targeting expansion within a portfolio of 200+ global enterprise customers. Develop and execute strategic account plans to identify opportunities for platform expansion, additional AI agents and multi-module adoption. Collaborate closely with Delivery, Consulting and Product teams to ensure seamless value realization and referenceable success stories. Own quarterly and annual revenue targets, pipeline forecasting and deal closure in a fast-paced SaaS environment. Build executive relationships with customer stakeholders (CFOs, Treasurers, Controllers) and position the organization as the indispensable Autonomous Finance partner. Analyze customer data, usage metrics and