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Remote Tech Support & Customer Experience (WI)

Generac Power Systems · Workfromhome, United States

FULL TIMEworkfromhome

Job Description

Generac Power Systems is seeking a Customer Experience Technical Representative to deliver the 'Customer First' promise. This full-time weekend role (Friday to Monday, 10 hours per shift) is remote but must sit in Wisconsin, with training Mon-Fri first shift.

You will handle customer interactions via email, phone, text or chat, document in real time, troubleshoot, assist with installation, and escalate complex issues to specialists.

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Details

CompanyGenerac Power Systems
LocationWorkfromhome, United States
TypeFULL TIME
Nichegeneral
Experienceworkfromhome

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