Senior Career Advisor
Chandigarh University - HR Department · India
FULL TIME
Job Description
<p><b> Job Title: Senior Admission Counselor / Admission Counselor Telecounselor </b></p><p><b> Organization: Chandigarh University </b></p><p><b> Location: Gharuan, Mohali, Punjab </b></p><p><b> Employment Type: Full-Time, Permanent </b></p><p><b> Shift: Day Shift (9:30 AM – 5:30 PM)</b></p><p><b> Salary: ₹20,000 to ₹32,500 per month + Performance-Based Incentives </b></p><p></p><p><b> Job Summary </b></p><p> Chandigarh University is seeking dynamic, target-driven Admission Counsellors / Senior Admission Counsellors to join its admissions team. The role involves proactive telecalling, handling student and parent inquiries, counselling prospective students, and converting leads into successful admissions while consistently achieving enrolment targets. </p><p></p><p><b> Key Responsibilities </b></p><ul><li> Telecalling & Lead Management </li><li> Make 100+ outbound calls per day to prospective students and parents from provided lead databases. </li><li> Handle inbound inquiries via phone, WhatsApp, and email professionally. </li><li> Conduct cold calling and regular follow-ups on assigned leads. </li><li> Maintain accurate records of conversations, follow-ups, and lead status in the CRM. </li><li> Track daily, weekly, and monthly calling and conversion performance. </li><li> Achieve assigned admission and enrolment targets. </li></ul><p></p><p></p><p><b> Admission Counselling </b></p><ul><li> Counsel students and parents regarding university programs, eligibility criteria, admission process, fee structure, scholarships, and key dates. </li><li> Understand student needs and recommend suitable academic programs. </li><li> Build trust and long-term relationships with prospective students and parents. </li><li> Follow up consistently until admission confirmation or closure. </li></ul><p></p><p></p><p><b> Qualifications & Skills </b></p><ul><li> Graduate in any discipline. </li><li> Minimum 1 year of experience as an Admission Counsellor / Tele Caller / Education Sales Executive. </li><li> Experience in the Education or EdTech industry preferred. </li><li> Excellent verbal and written communication skills in English. </li><li> Strong interpersonal, persuasive, and relationship-building skills. </li></ul><p></p><p></p><p><b> Personal Attributes </b></p><ul><li> Target-oriented mindset with professional phone etiquette. </li><li> Basic computer proficiency (MS Office, CRM tools). </li><li> Confident and persuasive communication style. </li><li> Strong listening and objection-handling skills. </li><li> Patient and professional while handling complex inquiries. </li><li> Comfortable working in a fast-paced, target-driven environment. </li></ul><p></p><p></p><p><b> What We Offer </b></p><p> Attractive fixed salary with high incentive potential. </p><p>7 days of training provided. </p><p> Free bus facility within Tricity (Chandigarh, Mohali, Kharar). </p><p> Stable day-shift working hours. </p><p> Career growth opportunities with a reputed university. </p><p></p><p><b> Preferred Candidate Profile </b></p><ul><li> Experience in admissions, counselling, tele-sales, or lead conversion. </li><li> Immediate joiners preferred. </li></ul><p></p><p><b> Contact: +91 89682 98393 | Email: ibaadat.hrd@cumail.in </b></p>
Details
| Company | Chandigarh University - HR Department |
| Location | India |
| Type | FULL TIME |
| Niche | general |
