System Engineer

Responsibilities: • Determine the scope based on requirements, including stating the scope of work, calculating the resources required in delivering the service and advising the senior system engineer preparing the quotation • Install and configure services as per the approved implementation plan • Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline • Provide level 1 support (basic hardware break-fix & troubleshooting of hardware and software issues ) for installed services • Provide technical deliverables such as high level design document, user acceptance test (UAT) doc and as-built documentation • Provide outstanding quality of service and meet predefined customer service level agreement (SLAs) • Undergo technical tra