Account manager - account mining & growth
Emagine · Pune district, India
Job Description
The company:
emagine is a leading European consultancy delivering high-end IT and Business services. Headquartered in Denmark and established in 1994. We offer various services, including business and management consulting, vendor management, and managed services. Services are delivered to clients globally, and the emagine Nearshore service offerings. Since 2018, emagine has built a strong presence in India with its office located in the heart of India’s Silicon Valley — Bangalore.
What is it about?
As an Account Manager at emagine, you will be responsible for driving growth within existing client accounts in Pune. We are looking for a high-performing Account Manager (Staffing) to drive account mining, stakeholder management and revenue growth within existing client accounts. This is a pure Individual Contributor role, responsible for owning client relationships (Hiring Managers), identifying new opportunities, and expanding staffing business within assigned accounts.
What will you contribute?
Account Mining & Growth
Manage and nurture existing client accounts with a focus on long-term relationships Identify and drive account mining opportunities to generate new business within existing clients Build strong stakeholder relationships to understand client needs and expand engagementC2 H Hiring & Delivery
Manage end-to-end Contract-to-Hire (C2 H) hiring lifecycle Work closely with sourcing and delivery teams to ensure timely fulfillment of requirements Ensure high levels of client satisfaction and service deliveryClient Relationship Management
Build and maintain strong, long-term client relationships. Serve as the primary point of contact for client stakeholders in Pune. Ensure high levels of client satisfaction and proactively address concerns.Business Development & Revenue Ownership
Drive revenue growth within assigned accounts Track and improve account performance metrics (margin, billing, utilization) Work towards achieving business targets and profitability goalsMarket & Opportunity Intelligence
Stay updated on industry trends, client business priorities, and competitive landscape. Provide insights to shape solutions and proposals.Operational Excellence
Ensure quick turnaround time (TAT) on requirements Maintain data accuracy in ATS/CRM systems Track and improve client satisfaction and delivery performance Proactively resolve client escalations and delivery challenges Track account performance metrics and present growth updates to leadershipWho are you? 5–8 years of experience in IT staffing / recruitment / account management Strong communication and presentation skills (English mandatory). Strong experience in C2 H hiring and client management Proven ability in account mining and revenue growth within existing accounts Experience managing consultants deployed at client sites Strong communication, negotiation, and stakeholder management skills Ability to work in a fast-paced, target-driven environment Strong communication, negotiation, and stakeholder management skills Ability to work in a fast-paced, target-driven environment Strong analytical skills
Functional requirements
Experience in account management in staffing and getting new requirement Experience in account management, preferably in IT/consulting services Understanding of client business models and technology landscapes Proven track record of achieving account growth targetsBehavioural requirements
High ownership and accountability Strategic thinking with a customer-centric approach Strong relationship-building and problem-solving skills Collaborative mindset with cross-functional teamsInterested?
We conduct interviews on an ongoing basis, so please submit your CV - in english - via Linked In or send your application directly to marcel.lehmann@ as soon as possible
Details
| Company | Emagine |
| Location | Pune district, India |
| Type | FULL TIME |
| Niche | finance |
| Experience | permanent |