Solutions Engineer

InOutsource · Remote, United States

About InOutsource
InOutsource is a recognized industry leader in information governance and new business intake consulting for large law firms. We partner with clients to deliver technical implementation services, modernize business processes, and support the successful adoption of key technologies across the legal sector. Our team members are innovative, passionate, and collaborative, and we are growing!
About the Role
The Solutions Engineer supports implementations of the Intapp OnePlace for Risk product suite. The Solutions Engineer is a problem-solver who can translate client requirements into effective, real-world solutions. This role involves solution design, hands-on workflow development, client collaboration, and participation in all phases of implementation.
You will work closely with clients and internal teams to break down technical and process challenges, document recommendations, meet project deadlines, and guide clients through assessment, design, data mapping, testing, and deployment. Our experienced consultants will train and mentor you in our established delivery methodology.
This is a remote position and can be based anywhere in the United States.
Key Responsibilities and Duties:

Conduct business and data analysis for client engagements
Lead or participate in client communication and basic project coordination
Support and help facilitate data mapping sessions
Design automated workflow processes, forms, notifications, and related artifacts
Develop, test, and document workflow processes using client‑supported tools
Maintain task lists, deliverables, and decision logs
Participate in vendor‑led training and professional development sessions
Attend client project and status meetings; present updates as needed
Collaborate with InOutsource project managers and team members
Contribute to the improvement of reusable templates and methodologies
Qualifications
Required Qualifications:

Experience with Intapp software
Excellent independent decision-making skills and a solutions-focused attitude
Exceptional verbal and written communication skills
Basic understanding of relational database design principles
Bachelors degree or equivalent experience
Ability to manage and prioritize multiple tasks under tight deadlines
Strong attention to detail, accuracy, and quality
Solution-oriented mindset with strong analytical and problem-solving skills
Preferred Qualifications:

Experience working in a law firm or legal environment
Working knowledge of SQL
Certification or experience with the Boomi integration platform
Experience with other aspects of the Intapp product suite
Basic knowledge of computer networking
InOutsource is an Equal Employment Opportunity (EEO) employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, protected veteran status, and any other characteristic protected by applicable federal, state, or local laws. We are dedicated to fostering an inclusive environment where employees feel safe, supported, and able to bring their whole selves to work.