Customer Sales Executive

Refrens · Surat, India

About Refrens:

Refrens.com, a leading business operating system, has become the platform of choice for small and medium businesses worldwide. With 350k+ business sign-ups across 178 countries, Refrens offers a comprehensive suite of tools including bookkeeping, lead management, and Inventory management. Backed by funding from industry luminaries like Kunal Shah, Vijay Shekhar Sharma, Dinesh Agarwal, and Anupam Mittal, Refrens.com continues to innovate and grow.

We’re building a company where performance, ownership, and culture go hand in hand.

The Role:

We are looking for a driven and customer-focused Sales Executive who can build meaningful client relationships and drive revenue through value-based selling.

If you enjoy understanding people, solving real business problems, and closing deals — you’ll thrive here.

How We Operate:

• No Chaos, Just Clarity: Clear processes, well-defined roles, and structured sales flow.
• Customer-First Selling: We focus on solving problems, not pushing products.
• Zero Mis-Selling Policy: Trust > short-term revenue
• Team Collaboration: Sales works closely with product, onboarding, and support.
• Data-Driven Approach: Decisions backed by insights, not assumptions.
• Ownership Mindset: You own your numbers, pipeline, and growth.

What You’ll Do:

• Build strong relationships with potential and existing customers
• Understand client needs and recommend the right solutions
• Deliver product demos and communicate value effectively
• Manage the complete sales cycle — from lead to closure
• Handle objections confidently and close deals
• Coordinate with internal teams for smooth onboarding
• Maintain and track activities using CRM tools

Who You Are:

• Strong communication and interpersonal skills
• Confident, persuasive, and customer-focused
• Target-driven with a strong sense of ownership
• Quick learner with the ability to understand SaaS products
• Organized and good at managing time and priorities
• Prior experience in SaaS/software sales is a plus

Why Work With Us:

• High Earning Potential: Competitive salary + uncapped incentives (top performers earn ₹5,000–₹25,000+ extra monthly)
• Great Team Culture: Work with people you’ll actually enjoy spending time with
• Growth-Focused Environment: We invest heavily in your learning and career progression
• Transparency at All Levels: Open access to teams, leadership, and company direction
• Real Impact: Your work directly contributes to company growth
• No Toxic Sales Culture: No pressure tactics, no unrealistic expectations
• Work-Life Balance: Flexible and supportive work environment

What You’re NOT Expected To Do:

• Cold calling
• Field sales or client visits
• Mis-selling products

Additional Details:

Job Type: Full-time, Permanent

Experience: 1+ year in Sales (preferred)

Education: Bachelor’s degree (preferred)

Language: English (preferred)

Benefits:

Health insurance