IT Service Desk Specialist: Microsoft 365 & Remote Support

ADP · Workfromhome, United States

Woods Oviatt Gilman LLP in Rochester, NY is seeking an IT Service Desk Technician to be the first point of contact for firm personnel, supporting a cloud-based Microsoft 365 environment and a mobile laptop fleet. The role requires quick response, clear communication, and methodical troubleshooting, with opportunities for growth within the IT team.

Typically, candidates have a BS in IT or related field and 2+ years of service desk experience; the firm emphasizes work-life balance and equal