Senior Salesforce Analyst

PACCAR India is seeking an inspiring, energetic candidate for our rapidly growing customer experience department. The CX Senior Salesforce Analyst is a key contributor responsible for driving business process improvements and delivering advanced Salesforce solutions for PACCAR Parts Customer Experience (CX) organization. This role collaborates with stakeholders across divisions to analyze, document, and optimize business processes, and to implement robust Salesforce enhancements. The CX Senior Salesforce Analyst supports the adoption of best practices, champions user-cantered solutions, and ensures alignment with governance and organizational objectives. PACCAR Parts PACCAR Parts operates a network of parts distribution centres offering aftermarket support to Kenworth, Peterbilt and DAF de