Workday HCM Technical Consultant

RGP · India

Responsible for configuration and support of RGP’s Workday HCM system including requirements elicitation, solution design, system configuration, testing, and troubleshooting. This role serves as a point-of-contact and subject matter expert for assigned functional areas within Workday such as Core HR, Payroll, Compensation and Absence Management .

Primary Functions:

• Leads the administration, maintenance and configuration of HR systems for the company.
• Collaborate with business partners to capture and document requirements for Workday enhancements and fixes.
• Key contributor on HR system projects (scope, design, testing, and implementation).
• Contributes to, develops and maintains systems and workflow architectures.
• Design and develop user procedures, guidelines and documentation to support change management.
• Carries out system administration activities – system maintenance, system testing, data checks, fault finding and troubleshooting, resolution, and managing user access.
• Builds and delivers integrations between HRIS and other systems (both internal and external) including vendors, for example Benefit, Financial, Talent systems, etc.
• Supports security configuration and management to ensure appropriate control of access to data and system, typically in partnership with IT department.
• Supports and may develop reporting metrics and measurement activities across a wide range of HR activities.
• Works closely with vendors, internal IT and Finance to continuously improve HR systems and delivery mechanisms.
• Responds to ad hoc reporting requirements timely, ensuring reporting deadlines are met as expected; either monthly or on a per pay period basis.
• Maintains confidentiality of data, departmental, and system and security at all times.
• Ensures open communication and alignment across all functional areas including Recruiting, Compensation, Benefits, Time, Absence and Payroll.
• Maintain awareness of current trends in HRMS with a focus on product development, delivery and support.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in Computer Science, Information Systems, Human Resources or a related field.
• 5+ years of experience in the implementation, development, and support of Human Resources systems.
• 2+ years of experience as a Workday system administrator responsible for configuration, testing, and support of Workday.
• Experience with Workday reporting tools and EIBs.
• Knowledge of Human Resources processes and data throughout the employee lifecycle including hiring, onboarding, job changes, timekeeping, absences, and benefits.
• Ability to listen effectively and actively engage others.
• Ability to work independently, managing work from concept through completion.
• Ability to identify and articulate options to stakeholders and influence decisions.
• Excellent communication skills (both written and verbal).
• Ability to effectively manage multiple projects concurrently and meet deadlines.
• Participation in at least one full life cycle Workday HCM implementation preferred.
• Knowledge of Workday Core HR, Payroll, Time Tracking, and Absence Management concepts and configuration preferred.
• Completion of Workday training in Core HR, Payroll, Time Tracking, and Absence Management preferred.
• Process oriented and driven to always look for optimizing the way we work.