Back Office Executive
Sant Ram's · India
FULL TIME
Job Description
Operations Executive – Jewellery Movement & Coordination
Sant Ram's | Chandigarh (Sector 17) | Full-time, on-site
₹25,000 – ₹30,000 per month
About us
Sant Ram's is a 65-year-old fine jewellery house in Chandigarh, alongside Jazaa, our lab-grown diamond brand. We are building a modern operations backbone behind a heritage business, and this role sits at the centre of it.
The role
Every piece we sell moves through several hands — design, manufacturing, quality check, showroom, and back. Your job is to make sure that movement is tracked, timely, and accounted for. You are the person who always knows where a piece is, what stage it's at, and what's holding it up.
What you'll do
- Log and track the movement of jewellery between departments (design, workshop, QC, showroom, vault) with complete documentation at each handover
- Maintain accurate records in our ERP and reconcile physical stock against system entries
- Coordinate daily with department heads to keep orders and repairs moving on schedule
- Flag delays, discrepancies, or missing paperwork immediately — before they become problems
- Prepare simple daily/weekly status reports for management
- Support other departments (sales, accounts, marketing) with back-office tasks as needed
What we're looking for
- 1–3 years in operations, back office, inventory, or logistics coordination (retail or manufacturing preferred; jewellery a plus but not required)
- Comfortable with Excel/Google Sheets; ERP experience is an advantage
- Meticulous about records — you don't leave gaps, and you don't sign off on what you haven't checked
- Reliable, punctual, and able to work with senior craftsmen and management alike
- Good written and spoken Hindi and English
What you get
- A stable, growing 65-year-old business with a clear path into supervisory operations roles
- Direct exposure to how a fine jewellery house actually runs, end to end
- 6-day week, fixed hours, statutory benefits