Senior Business Development Manager

Mumbai Interior · India

The Senior Business Development Manager will be responsible for generating qualified business leads and converting them into confirmed commercial interior projects . The role will focus on identifying prospective clients, building relationships with key decision-makers, understanding their requirements, presenting the company's capabilities and driving opportunities through to closure.

Key Responsibilites

Lead Generation

• Identify and develop new business opportunities for commercial interior projects.
• Build and maintain a strong pipeline of qualified prospects.
• Generate leads through cold calling, email outreach, LinkedIn, networking, referrals, industry events and market research.
• Identify companies undertaking office expansions, relocations, renovations or new workplace projects.
• Develop and maintain a database of prospective clients and target accounts.
• Proactively reach out to decision-makers including CXOs, Founders, Admin, Facilities, Procurement, Workplace and Real Estate teams.
• Build relationships with architects, consultants, brokers and other industry networks to generate referrals and leads.
• Understand the client's business, workspace requirements, project scope, budget and timelines.
• Qualify leads based on project size, requirement, decision-making process, budget and potential for conversion.
• Prioritise high-potential opportunities and maintain an active sales funnel.
• Ensure timely follow-up and movement of qualified leads through the sales pipeline.

Business Conversion

• Own the opportunity from qualified lead through to commercial closure.
• Conduct client meetings and presentations to communicate the company's capabilities and value proposition.
• Coordinate with internal design/estimation teams, where required, to develop client proposals.
• Follow up on proposals, commercials and client queries to drive closure.
• Negotiate with clients within approved commercial parameters.
• Build relationships with multiple stakeholders involved in the buying decision.
• Track opportunities and proactively address barriers to conversion.
• Achieve agreed monthly, quarterly and annual lead-generation and revenue-conversion targets.

Client Relationship Management

• Develop strong relationships with prospective and existing clients to create opportunities for new business.
• Maintain regular engagement with key accounts and decision-makers.
• Generate repeat opportunities and referrals through strong client relationships.
• Maintain a professional and consultative approach throughout the sales process.

Sales Pipeline & Reporting

• Maintain an updated sales pipeline with accurate opportunity information.
• Track lead sources, conversion rates, sales cycle and closures.
• Provide regular sales forecasts and pipeline updates to leadership.
• Analyse lead-generation channels and identify opportunities to improve conversion.

Experience & Qualifications

• Bachelor's degree in Business, Marketing, Architecture, Interior Design or a related field.
• 7–9 years of experience in B2B Business Development / Sales .
• Prior experience in commercial interiors, design & build, turnkey interiors, workplace solutions, commercial furniture or related B2B sectors preferred.
• Proven experience in lead generation and business conversion .
• Strong network among corporate decision-makers and/or commercial real-estate ecosystem preferred.
• Excellent communication, presentation and negotiation skills.
• Strong follow-up and relationship-management capabilities.
• Comfortable with sales targets and working in a target-driven environment.
• Proficiency in sales-tracking tools.