Automation Lead (Platform Automation & Innovation)

Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Automation Lead (Platform Automation & Innovation) to join our team in Bangalore, Karnātaka (IN-KA), India (IN). 1. Digital Workplace Automation Strategy & Vision • Define a Digital Workplace automation roadmap aligned to customer experience, operations, and transformation goals • Identify automation opportunities across Service Desk, endpoint/EUC, collaboration, identity/access, and device lifecycle • Drive a platform-first approach using reusable patterns (runbooks, remediation catalog, orchestration, policy-based automation) • Establish automation intake, p