Senior technical program manager
Shell Recharge Solutions · Bengaluru, India
FULL TIMEpermanent
Job Description
Senior Technical Program Manager
Shell Recharge Solutions is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology is connecting EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in Offshore India the company’s global footprint spans across three continents with deployments in 13 different countries.
At Shell Recharge Solutions, we are looking for candidates who want to be a part of something bigger than themselves – passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world. We believe in creating and doing ‘the right thing’ through responsible and sustainable EV deployment. We are looking for the innovative, driven to find a solution in a complex and dynamically evolving marketplace and look at “no” as just a challenge to find the next “yes”.
Shell Recharge Solutions is seeking a Senior Technical Program Manager !
Shell Recharge Solutions is looking for a Senior Technical Program Manager to lead our Run and Maintain (R&M) portfolio, overseeing the stability and performance of our production platforms including the Charge Point Management System (CPMS), Mobile App, and MSP integrations. You will drive global coordination across Engineering, QA, SRE, Dev Ops, Support, and Product teams to ensure that issues are resolved quickly, incidents are prevented, and performance improves with each release.
You’ll play a key role in operational strategy, change management, and the measurement of production success using Dev Ops and DORA metrics like MTTR, change failure rate, and deployment frequency.
What you’ll do:
Lead program execution across multiple regions and systems, coordinating sprint cycles focused on feature delivery and production stability
Define, track, and drive improvement across project delivery metrics: On Time delivery, quality, cost control, planning effectiveness, stakeholder satisfaction
Serve as a primary escalation point for quality issues and align stakeholders on prioritizing and delivering functionalities.
Oversee entire lifecyle of requirement from discovery through development to handover to the support team with effective planning, risk management and stakeholder management.
Build and maintain dashboards and reporting tools to provide visibility into plan, progress, system health, regression quality, and delivery velocity.
Drive delivery excellence through process improvements, retrospectives, and proactive risk management
Partner with Product managers, Engineering leadership to define scope, resource plan, assess technical debt, prioritize feature, and balance maintenance with new feature delivery
Coach and mentor other program managers
Represent the TPM function in cross-organizational planning and quarterly release readiness forums
What We’re Looking For:
Basic Qualifications
8+ years of experience in program or technical project management, with at least 3 in a product development
Proven track record of managing large-scale programs working with product managers, engineering team, quality team, operations team
Strong understanding of Agile delivery and production-readiness best practices
Excellent communication, collaboration, and leadership skills, especially in high-pressure situations
Bachelor’s or Master’s in Computer Science, Engineering, or a related discipline
Preferred Qualifications
Experience with EV charging platforms (CPMS, OCPP), mobile/backend app ecosystems, or other distributed systems
Experience operationalizing DORA metrics
Familiarity with incident management platforms, observability tooling, and CI/CD pipelines
Comfortable leading in a global, matrixed environment with stakeholders across time zones
What We Offer:
A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry
The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure
The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies
Daily ownership of your role in a challenging, high-growth environment.
A casual work environment and culture that support work life ‘fit’, enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package
Competitive pay and benefits programs designed to enable you to thrive inside and outside of work
Participation in Shell Recharge Solutions’ performance and rewards bonus program
Health benefits for employees
Innovative Paid Time Off Program
Shell Recharge Solutions is a leader in delivering the new electric mobility future through innovative software, infrastructure, and professional services that empower utilities, cities, fleets, transit agencies, and automakers to deploy EV charging infrastructure at scale. Our technology is connecting EV infrastructure solutions with public and private charging needs in a safer, cleaner, and smarter way. Headquartered in Offshore India the company’s global footprint spans across three continents with deployments in 13 different countries.
At Shell Recharge Solutions, we are looking for candidates who want to be a part of something bigger than themselves – passionate, purpose-driven individuals who believe having a career means making a meaningful impact on our business and the world. We believe in creating and doing ‘the right thing’ through responsible and sustainable EV deployment. We are looking for the innovative, driven to find a solution in a complex and dynamically evolving marketplace and look at “no” as just a challenge to find the next “yes”.
Shell Recharge Solutions is seeking a Senior Technical Program Manager !
Shell Recharge Solutions is looking for a Senior Technical Program Manager to lead our Run and Maintain (R&M) portfolio, overseeing the stability and performance of our production platforms including the Charge Point Management System (CPMS), Mobile App, and MSP integrations. You will drive global coordination across Engineering, QA, SRE, Dev Ops, Support, and Product teams to ensure that issues are resolved quickly, incidents are prevented, and performance improves with each release.
You’ll play a key role in operational strategy, change management, and the measurement of production success using Dev Ops and DORA metrics like MTTR, change failure rate, and deployment frequency.
What you’ll do:
Lead program execution across multiple regions and systems, coordinating sprint cycles focused on feature delivery and production stability
Define, track, and drive improvement across project delivery metrics: On Time delivery, quality, cost control, planning effectiveness, stakeholder satisfaction
Serve as a primary escalation point for quality issues and align stakeholders on prioritizing and delivering functionalities.
Oversee entire lifecyle of requirement from discovery through development to handover to the support team with effective planning, risk management and stakeholder management.
Build and maintain dashboards and reporting tools to provide visibility into plan, progress, system health, regression quality, and delivery velocity.
Drive delivery excellence through process improvements, retrospectives, and proactive risk management
Partner with Product managers, Engineering leadership to define scope, resource plan, assess technical debt, prioritize feature, and balance maintenance with new feature delivery
Coach and mentor other program managers
Represent the TPM function in cross-organizational planning and quarterly release readiness forums
What We’re Looking For:
Basic Qualifications
8+ years of experience in program or technical project management, with at least 3 in a product development
Proven track record of managing large-scale programs working with product managers, engineering team, quality team, operations team
Strong understanding of Agile delivery and production-readiness best practices
Excellent communication, collaboration, and leadership skills, especially in high-pressure situations
Bachelor’s or Master’s in Computer Science, Engineering, or a related discipline
Preferred Qualifications
Experience with EV charging platforms (CPMS, OCPP), mobile/backend app ecosystems, or other distributed systems
Experience operationalizing DORA metrics
Familiarity with incident management platforms, observability tooling, and CI/CD pipelines
Comfortable leading in a global, matrixed environment with stakeholders across time zones
What We Offer:
A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry
The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure
The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies
Daily ownership of your role in a challenging, high-growth environment.
A casual work environment and culture that support work life ‘fit’, enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package
Competitive pay and benefits programs designed to enable you to thrive inside and outside of work
Participation in Shell Recharge Solutions’ performance and rewards bonus program
Health benefits for employees
Innovative Paid Time Off Program
Details
| Company | Shell Recharge Solutions |
| Location | Bengaluru, India |
| Type | FULL TIME |
| Niche | tech |
| Experience | permanent |