HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 31st July 2026( Voice Process)

HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 31st July 2026 ( Voice Process) Walk-in Drive Details: Date: 31st July 2026, Friday Location: HCL AMB-6 104-8, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu . ⏰ Time: 10AM - 2:30PM HR Contact Name: Judith Please carry anyone Government ID proof. Job Description – International contact Center ( Voice Proces - Inbound calls) Location: Chennai, India Business Unit: Retail Banking – Mortgages & Consumer Lending Reporting To: Team Leader / Operations Manager Work Location: Sholinganallur Designati on: Associate/ Analyst Proce ss: Inbound Call Experien ce : 1-3 years in International Voice Proce ss/ 3-5 yr s/ 5- 7 yrs Education Eligibili ty: 12th Pass / Any Graduate / Postgraduate Key Responsibilities: Respond to client queries via voice & written communication, ensuring accurate and timely resolutions Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approach Regards Judith