Telecalling Executive - Customer Support

Telecalling Executive - Hi-Tech Diagnostic Centre Hi-Tech Diagnostic Centre is looking for a Telecalling Executive to join our team in Kochi. The ideal candidate should have strong communication skills and the ability to handle customer enquiries professionally. Key Responsibilities Handle incoming and outgoing customer calls Explain diagnostic services, test details and appointment procedures Schedule appointments and follow up with customers Maintain accurate call records and update customer information Coordinate with branches and internal departments Provide polite, professional and timely customer support Requirements Good communication skills in Malayalam and English Basic computer and data-entry knowledge Ability to communicate clearly and handle customer enquiries Previous experien