Patient Access Specialist

Title: Patient Access SpecialistLocation: Pittsburgh, PA – OnsitePay Rate: $16.73/hrDuration: Contract-to-Hire (Conversion Target: 3–4 Months)

Want to apply Read all the information about this position below, then hit the apply button.
Required Skills & ExperienceCustomer service experienceStrong verbal communication skills in a phone-based environmentComfortable handling inbound and outbound callsAbility to navigate multiple systems simultaneouslyStrong attention to detailAbility to work effectively in a high-volume environmentAbility to pass a background check and drug screen
Nice to Have Skills & ExperienceSpecialty pharmacy, patient access, or pharmacy industry experienceInsurance verification or benefits investigation experiencePrior authorization, appeals, or financial assistance program experienceHealthcare call center experienceEMR/EHR experience
Job DescriptionThe Patient Access Specialist supports patients throughout the financial access process, helping ensure timely access to medications and financial assistance programs. xzbcwsv This role works directly with patients, healthcare providers, payers, and manufacturers while managing benefits investigations, prior authorizations, coverage issues, and ongoing follow-up.Conduct benefits investigations and verify patient coverageSupport prior authorization and appeals processesAssist patients with enrollment in financial assistance programsResolve insurance rejections and coverage-related issuesCommunicate with patients, providers, payers, and manufacturersManage inbound and outbound callsMaintain accurate and complete documentationEnsure timely follow-up on authorizations, approvals, and patient needs