Network Engineer

Role :NTRX Professional Service Engineer Location : Pune ( Hybrid mode) Type : FTE on Nam Info Pvt Ltd payroll Deployed at Pune Client location office. Role overview The role is focused on NiCE NTR-x enterprise recording/compliance solutions , particularly for banking and financial-services customers. Typical responsibilities include: Installing, configuring, upgrading, and supporting NiCE NTR-x / Verint recording platforms . Troubleshooting Windows Server, IP/SIP, RTP, VoIP, TCP/UDP, LAN/WAN and telephony issues. Using Wireshark and log analysis for troubleshooting. Working with SQL and basic Shell/PowerShell scripting . Integrating with platforms such as Avaya, Cisco, Microsoft Teams, and Amazon Connect . Supporting AWS/Azure, VMware/Citrix, Active Directory, LDAP, SSO, DNS, HA/DR , and database migrations. Leading customer-facing technical discussions and supporting UAT/testing Send resumes to / . NO CALLS PLEASE I SHALL CALL BACK TO THE RIGHT MATCH.