Employment Law Client Intake & Paralegal Executive

31 Green Limited · Pakistan

Employment Law Client Intake & Paralegal Executive

Role Summary

We are looking for an experienced Employment Law Client Intake & Paralegal Executive to support a growing UK-based employment law practice. The role combines new client intake, lead conversion, client communication and employment law paralegal support.

Key Responsibilities

• l Review, prioritise and follow up on new client enquiries.
• l Speak with prospective clients to understand their employment-related issues.
• l Triage enquiries and identify matters requiring solicitor input.
• l Explain relevant services and fixed-fee options to prospective clients.
• l Manage client follow-ups and support conversion of suitable enquiries into instructions.
• l Assist with onboarding, payment and solicitor allocation.
• l Maintain accurate records of enquiries and client communications.
• l Support solicitors with case documents, chronologies, legal research and correspondence.
• l Assist with settlement agreements, Employment Tribunal matters and general employment law casework.

Requirements

• l Previous experience or strong knowledge of UK Employment Law.
• l Experience as a Paralegal, Legal Assistant, Employment Adviser, CILEX professional, Solicitor or similar.
• l Excellent spoken and written English.
• l Strong client communication and telephone skills.
• l Excellent organisation, follow-up and time-management skills.
• l Ability to work independently in a remote environment.
• l Strong commercial judgment and ability to identify when matters require escalation.
• l Client intake, legal business development or lead-conversion experience is highly desirable.
• l Solicitor qualification is not required