Hcltech is hiring for international contact center - senior process associate and analyst on 18 july

HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 18th July 2026 (Saturday)
Walk-in Drive Details :
Date : 18th July 2026 - Saturday
Location : HCL TECH , Sholinganallu r ELCOT campus, Tower 4, Chennai-119.
⏰ Time : 11 AM - 3 PM
HR Contact Name: Judith
We are hiring Associates/ Analyst for our Inbound Calling Proces s ( No Sales, No Upselling, No Cross-Sellin g)
Role Detail
Work Location: Sholinganallur
Designati on: Associate/ Analyst
Proce ss: Inbound Call
Experien ce : 1-3 years in International Voice Proce ss/ 3-5 yr s/ 5- 7 yrs
Education Eligibili ty: 12th Pass / Any Graduate / Postgraduate
Key Responsibilities:
Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
Handle inquiries related to products, services, data, and client accounts
Manage multiple client queries efficiently using workflow tools
Maintain accurate records of customer interactions in internal systems
Collaborate with internal teams to resolve client issues effectively
Ensure client satisfaction with service excellence and a customer-first approach
Regards
Judith