Enterprise Customer Success Manager

Position: Enterprise Customer Success Manager Location: NYC, On Site Industry: B2B SaaS - HealthTech Our client is a fast-growing healthcare technology company seeking an experienced Customer Success Manager. As a CSM, you'll be responsible for driving retention, expansion, and customer satisfaction while managing some of our most valuable enterprise relationships. If you're energized by building impactful processes, solving complex problems, and developing lasting customer partnerships, this role is designed for you. Key Responsibilities: Enterprise Account Management: Serve as the primary advocate for enterprise accounts, guiding customers from onboarding through their entire journey with our client. This role combines strategic thinking, problem-solving, and relationship building. Build Trust