Medical Respite Clinical Director

Job purpose

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The Servant Center’s Medical Respite program is a vital bridge between hospital care and stable housing, offering a safe, compassionate environment where 43 unhoused adults can heal with dignity after a health crisis. Residents are supported not only in their physical recovery, but also in reconnecting to health care, community resources, and pathways toward greater stability and independence.The Clinical Director plays a key leadership role in advancing this mission by ensuring timely and appropriate referrals, coordinating high-quality, person-centered medical care, and working in close partnership with case management and community providers. Through collaboration, education, and advocacy, the Clinical Director helps residents better understand and manage their health while fostering trust, empowerment, and continuity of care.The program serves both veterans (21 beds) and non-veterans (22 beds) experiencing homelessness who have medical needs and can independently complete activities of daily living (ADLs)
Essential Functions
The essential functions of this job include:Review referrals for appropriateness/eligibilityCoordinate transportationReview hospital records, medications, and facilitate an assessment at admission, then communicate pertinent findings with other medical, case management, and dietary staffProvide healthcare coordination and a health plan for residentsAssess residents’ health statusReconcile prescribed medications and assist with refillsCoordinate transportation for medical appointmentsCoordinate care with other health providers, including home healthEducating residents about their health conditionsOversee medication storage and documentationCross-train staff as needed on health-related topicsReport incidents as appropriateCollaborate with the housing team for housing, benefits, and other social service needsParticipate in the certification process for the National Medical Respite Institute.
This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
Qualifications
Qualifications include:Current, licensed RN or LPN in NCBachelor’s degree preferredExcellent critical thinking skillsOrganized and able to multitaskExperience with unhoused persons is a plusAble to stay calm in a crisisFlexible and adaptable
Working Conditions
Location:   1915 Boulevard Street, Greensboro, NCSchedule:   4 – 10-hour shifts a week and one weekend a month; rotating on-call                              The Clinical Director will spend about half his/her time doing office work and the other half serving residents. The Clinical Director may, on occasion, pick up new residents from the hospital, accompany residents to appointments, or visit potential residents in the hospital to screen for eligibility. xzbcwsv
The worker is not substantially exposed to adverse environmental conditions.
Physical Requirements
Ability to regularly stand or walkAbility to bend, squat, climb stairs, and lift frequentlyAbility to lift to 50 lbs occasionallyAbility to lift to 10 lbs frequently or occasionally
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Regularly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer
Direct Reports
Driver